Thank you for a great course and great presentation style and opportunities to learn and providing all questions and talk about real-life examples which all made for a really enjoyable and informative course. "This is met my best expectations. "A wonderfully practical course - both personally and professionally and with variety creating successful business immersive idea training program by adding more value in my customer service experience.

Mr. Shashi sir is very good and he explained everything very well. his examples were very practical and are related to the real world. Michelle is very good and helping, she has always helped me every time, she shared all the information as when required.

Training Program Feedback: Content Clarity: The training materials were comprehensive, but at times, the content could be quite complex. Providing more real-world examples or practical case studies would have helped to clarify certain concepts. Engagement: While the program content was excellent, there were moments when the delivery felt slightly monotonous. Incorporating more interactive elements or discussions could make the sessions more engaging. Trainer Feedback: Knowledge: The trainer demonstrated a deep understanding of ISO 9000:2015. Their expertise was evident, and they effectively answered questions and provided insights. Communication: The trainer simplified complex concepts for us who are may be new to ISO standards could be beneficial. Engagement: The trainer's passion for the subject matter was apparent, but varying their delivery style, including more interactive exercises In conclusion, I appreciate the effort put into this ISO 9000:2015 training program, and I believe it has significantly improved my understanding of the standard. Thank you for providing this valuable training. Ms. Ankitha Kumar is an exceptional counsellor. Her assistance has been invaluable in helping me make informed decisions about my academic and career path. She has good knowledge of educational programs and institutions. Her accessibility and responsiveness is commendable. Whether through emails or phone calls, she has always made herself available to address my questions and concerns promptly. Her empathy is really appreciable. I have always felt heard and understood during our conversations. The team consistently responded promptly to my inquiries and service requests. I appreciate the quick turnaround time, which greatly contributed to my overall satisfaction. The service team members I interacted with were courteous and professional. Their willingness to address my concerns and questions in a respectful manner was commendable. When issues arose, the team demonstrated eff

Mr. Kumar and Mr. Sashi are concise and well-versed in the subject matter. Learning tools are also very good. I have not only gained knowledge but a position in my organization because of the program. The trainer possesses the great quality of making students understand each and every concept in a very easy manner. Rose was a very supportive counsellor. Highly recommended! Answer all questions. Very professional. Just so happy that I enrolled at IMC. I learned a lot, all are provided. Kuddos to the team! :)

I really enjoyed the course. Shashi is wonderful trainer with great experience. His training methodology is more focused approach on practical implementation rather than just theoretical. Rose is friendly and more approachable

Thanks to Mr. Shashi who held this training in a comprehensive way. Ms. Surbhi was supportive and assisted us in every step of the way. The entire Service team is accommodating and approachable.