The program was complete, thorough, and highly educational, yet surprisingly organized and presented in a manner that was clear, engaging, and easy to understand. I love the balance between theory, calculations, and application. To even make the program better, I would suggest that the lectures also integrate examples and application pertaining to the service industry. The trainer was organized, clear, and undoubtedly an expert in this domain. He can further improve by being more concise as some modules spent a considerable time on common sensical discussions that can further be maximized by citing or working on examples. Zeba is a pleasure to deal with as she has been very polite, sensitive, and engaged from the very being. She always has the answers to my questions and absolutely a pro in taking care of customers and partners. She is great!!

The trainers did huge efforts to ease the subject and they have shown high comprehension of the materials. Great appreciation for the efforts done by the counselor Ms. Zeba.

The program is very flexible as it suits the trainee(s) dynamic schedules. Learning at your own pace is key in this development. While IMC provides the tools, learning, it will be up for the trainee(s) how they will be able to grab on this opportunity and use it according to their needs depending on applicability. The trainer, Shashi Prakash, is a very knowledgeable and experienced trainer, sharing the learning based on combination of theory and real life experiences. Very patient and willing to share his knowledge on the subject. Thank you, Shashi! Rose stood as my support system throughout the journey, always in touch of how you are doing and progressing, assistance you would need and all. She is an instrument of making this milestone come to reality. Thank you, Rose!

Before this programme I was not a fan of online/ distance learning programs for lean education. IMC convinced me to a great extent and it was really a good program. Thank you very much for the valuable training. The way the trainer was interacting with us and explained everything was outstanding. I could achieve SSBB with your nice, professional & detail guidance.

The program was really knowledge enriching. Thanks to Mr. Shashi Prakash, the concepts explained were realistic and relatable to the industry standards which helps in better career development. The program was really knowledge enriching. Thanks to Mr. Shashi Prakash, the concepts explained were realistic and relatable to the industry standards which helps in better career development. Happy to be a part of IMC platform as they help in career development as well as sort out technical and inter-personnel concerns with respect to career.

The counsellor Ranjeet has been wonderful – she is so compassionate and skilled. She seemed to really understand my needs and listen to me. Her advice and way of communicating has been really helpful and she has never seemed upset. I haven't been able to put things into practice.