Program was well-rounded and was full of information. Lectures were sequenced and designed properly for us to understand the basic concepts with depth before tackling the complex ones. The course also provided us with reading materials which is a great help especially after the duration of the training, we now have easy and accessible references that we can review during actual application. Ms. Ayisha was very patient in answering all the queries and was very interactive during the lessons. Despite having to listen to a recorded session, it was still somehow engaging. I appreciate using case studies for us to better picture out the application of the different concepts provided.

The program was complete, thorough, and highly educational, yet surprisingly organized and presented in a manner that was clear, engaging, and easy to understand. I love the balance between theory, calculations, and application. To even make the program better, I would suggest that the lectures also integrate examples and application pertaining to the service industry. The trainer was organized, clear, and undoubtedly an expert in this domain. He can further improve by being more concise as some modules spent a considerable time on common sensical discussions that can further be maximized by citing or working on examples. Zeba is a pleasure to deal with as she has been very polite, sensitive, and engaged from the very being. She always has the answers to my questions and absolutely a pro in taking care of customers and partners. She is great!!

Ms. Rose Ann is a very congenial facilitator and ever ready to help making this a reality. she is also supportive and unselfish to extend her assistance. she went through the information at an appropriate pace. thank you very much. Sir Shashi, his a very knowledgeable in this program, approachable and eager to help and answers all the questions, broad-minded mentor and willing to share his experience to his students. He is also a well-versed in Excel and Minitab, and skilled instructor. thank you Sir. I was provided with excellent customer service. All responses were prompt and professional. they were very friendly, patient and helpful in helping us find what I have looking for. A fantastic service team. Thank you as well.

Initially I could not find time to attend classes, by as my Counsellor correctly pointed out by my counsellor Mr. Shashi's, style of teaching, practical examples, professional practical approach provided in during the sessions was great learning experience. Thank you Soumya for your kind help during presales and after sales experience. Your professional etiquette are superb. Thank you IMC team, your focus on customer satisfaction and TAT is worth emulation in our organization.

IMC Team is the best in terms of Knowledge, Sessions and Business Example. The best thing is the Q&A during Sessions with diverse Students. Hats Off to Professionalism, Energy and Passion I have honoured to be part of the IMC - program mainly due to motivation way of the persuasiveness of the team especially Ms. Aaliya You have my best wishes and appreciation - well deserved and duly practised in every support we have received during the course of the session.

He met our expectations and had given us all the requested information and knowledge which will be our base for further belts. Zeba is good and cooperative.