The program was complete, thorough, and highly educational, yet surprisingly organized and presented in a manner that was clear, engaging, and easy to understand. I love the balance between theory, calculations, and application. To even make the program better, I would suggest that the lectures also integrate examples and application pertaining to the service industry. The trainer was organized, clear, and undoubtedly an expert in this domain. He can further improve by being more concise as some modules spent a considerable time on common sensical discussions that can further be maximized by citing or working on examples. Zeba is a pleasure to deal with as she has been very polite, sensitive, and engaged from the very being. She always has the answers to my questions and absolutely a pro in taking care of customers and partners. She is great!!

The program tried its best to become as comprehensive as possible amidst the challenge of doing it virtually due to the constraints of this pandemic. Appreciate Mr. Shashi who was so dedicated in getting the learners’ queries answered promptly. He also was generous enough to share is massive knowledge on every subject matter. Ms. Kritika and Shaza are amazing counsellors, I also appreciate people who respond quickly and on point. They’re rockstars!

It was an excellent training session which has given greater learning in a short time. Ms. Akter has given excellent sessions with simple examples and it made us understand the concepts more easily. My counsellor was good. The service team of IMC is excellent and immediately available for any assistance. All the members of the team Ms. Frixie, Ms. Zainab.. are very swift in response and take extra steps to support. Will definitely recommend IMC to the known and will join for more courses in future. Thanks, Team.

Trainer was good. His style is direct to the point and very logical. He will help a lot of LSS aspirants like me. Ms. Shaza is very responsive and easy to deal with. I look forward to dealing with her on the other programs I am interested to take.

The program was well-organized from start until the conclusion – the flow was clear, the instructor and the activities were engaging, the examples provided were relevant to the topics, and the pre-recorded materials and e-copies of the modules were also of great aid while taking the course. It’s nice to note that although the overall module was advanced in level, Ms. Jakther, our instructor, made it easy for us to process and digest with her clear discussions, and by providing real-life scenarios relevant to the discussion and related to our respective fields. With Ms. Jakther’s background, credentials, and dedication as a trainer, she is the perfect instructor for this course. I would like to recommend this to anyone who wishes to upskill and learn more about lean six sigma. Thank you very much, IMC and the rest of the team! Ms. Rose provides great learner/customer help from the start until I've completed the course. I can easily reach out to her if there are questions or clarifications regarding my account, the course or something about the process. She is just a click away! She is also professional in handling some of my concerns and at the same time very kind. I hope there's more Rose in IMC! Whenever I have concerns or issues raised through email, the Service Team made sure to resolve it BEFORE the expected delivery time. Something that should be appreciated. Also, they made sure that we’re reminded with the schedules by providing us with the meeting details or reminders every day.

The perfect program contains a lot of knowledge that will reflect on my skills and career path as I am working in the facility management field which requires these kinds of techniques for problem-solving and quality improvement. Perfect, high cooperative, special thanks to Hema.