The program was complete, thorough, and highly educational, yet surprisingly organized and presented in a manner that was clear, engaging, and easy to understand. I love the balance between theory, calculations, and application. To even make the program better, I would suggest that the lectures also integrate examples and application pertaining to the service industry. The trainer was organized, clear, and undoubtedly an expert in this domain. He can further improve by being more concise as some modules spent a considerable time on common sensical discussions that can further be maximized by citing or working on examples. Zeba is a pleasure to deal with as she has been very polite, sensitive, and engaged from the very being. She always has the answers to my questions and absolutely a pro in taking care of customers and partners. She is great!!

Wonderful experience and a well-structured course for working professionals. The awesome trainer never attended such an interesting class ever before. Ms. Surbhi describes the course and its Importance. Whenever ask any doubts about the course, she will respond within one min.

The program is very good and well managed by IMC and Mr. Shashi Prakash is experienced a very brilliant trainer who has explained so nicely by using examples to make us understand more to the subject more. Counsellor Miss Sitara Khan was very supportive and helpful as she always take feedback, cleared all queries and explained in such a way which make me understand better. Thank you to the team IMC Institute, the team is very supportive and always responds to queries in a good manner.

The overall context of the course is well structured. Trainer Mr. Shashi Prakash having more cognizance and the directive of his explication is more germane than any other trainer. His excellent guidance throughout the course help to achieve this LSSBB certificate. Ms. Michelle is always very helpful and gives motivation throughout the course.

I struggled somehow due to the language barrier, as the Indian facilitator paid a little more attention to their local attendees. Gladly, I was shared other recordings and further materials which I was able to maximize. Thank you for the consideration, IMC! Faizan has been in contract throughout the entire journey, and had been very supportive of all my questions and concerns. He is a delight to work with.

Trainer Mr. Debashish is providing a good understanding of concepts. Learning is easy & understandable. Mr. Viplav cleared all doubts very promptly & is a very responsible person. All clarities asked are resolved in a short time. Ms. Michelle is prompt in support & service response is very quick & good.