The program was complete, thorough, and highly educational, yet surprisingly organized and presented in a manner that was clear, engaging, and easy to understand. I love the balance between theory, calculations, and application. To even make the program better, I would suggest that the lectures also integrate examples and application pertaining to the service industry. The trainer was organized, clear, and undoubtedly an expert in this domain. He can further improve by being more concise as some modules spent a considerable time on common sensical discussions that can further be maximized by citing or working on examples. Zeba is a pleasure to deal with as she has been very polite, sensitive, and engaged from the very being. She always has the answers to my questions and absolutely a pro in taking care of customers and partners. She is great!!

Program was very well designed for all hierarchies whether it's a fresher, intermediate or an expert. Ms. Akhter is a wonderful trainer. She listens to each and every query of students and gives maximum real time examples to clarify doubts. My heartful thanks to her. Ms. Vanshika was always there to clear my concerns and assisted me throughout the course journey. Thanks Service team for an amazing training experience and providing valuable study material from time to time.

Excellent Teaching methodology. I thoroughly enjoyed the sessions and learnt a lot. Received all help and support from the counsellor related to onboarding, doubts and more. Servce Team is Outstanding. Keep up the excellent work, IMC!

Wonderful experience and a well-structured course for working professionals. The awesome trainer never attended such an interesting class ever before. Ms. Surbhi describes the course and its Importance. Whenever ask any doubts about the course, she will respond within one min.

Excellent training sessions by Ms. Akther along with the previous recordings from Mr. Shashi helped me to achieve this certification. Looking forward to learning more from experienced professionals. Ms. Vanshika had been great support from day 1 and her readiness to support me on weekends with my queries has been really appreciated. Great team with great support. Thank you..!

I am highly thankful to the IMC for arranging such a great Trainer Mr. Shashi. I love him. I will always love to attend his class even after getting a Master belt certification. I hope IMC will always allow me to attend his class. Mr. Shahshi has not only command of the subject but also possesses excellent communication skills to transfer knowledge. I love him from the core of my heart. As far Counsellor is concerned, Miss Zeba was my counsellor. She is a thorough professional and an asset to the IMC. This is evident from an example, that she convinced me to enroll for the Master Black belt and TQM training in advance when I had yet to complete the Black Belt certification. She knows the art of convincing professionals to enroll in the IMC courses. She is a good guide, cooperative and supporting professional. I have found her better than the counsellors from the other competitive organization due to her loyalty and commitment to the IMC. I wish her the best of luck.